Privacy Policy

Last updated: March 2026

Introduction

Homi ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Information We Collect

Account Information: Email address, name, and profile picture when you sign in with Google or Apple.
Property & Vehicle Data: Addresses, vehicle details (including VIN), maintenance logs, tasks, documents, projects, service requests, appliance details, and photos you create or upload within the app.
Enriched Property Data: We retrieve additional information about your property from public and third-party sources, including property characteristics, flood zone data, environmental data, neighborhood demographics, utility rates, climate normals, water quality, crime statistics, and walkability scores. See "Third-Party Data Sources" below for a complete list.
Enriched Vehicle Data: We retrieve recall notices, safety ratings, and vehicle specifications from the National Highway Traffic Safety Administration (NHTSA) using your vehicle's year, make, model, and VIN.
Usage Data: App interactions and crash reports via Sentry (our error monitoring service) to improve reliability. We do not use advertising trackers or analytics SDKs.
Device Information: Device type, operating system, app version, and push notification tokens for delivering notifications.

How We Use Your Information

To provide and maintain the Homi service
To personalize your experience and remember your preferences
To send notifications about tasks, reminders, and service updates
To enrich your property and vehicle profiles with publicly available data
To power AI-assisted features such as task parsing, document scanning, and the Ask Homi assistant
To match you with relevant service providers based on your needs
To improve our app based on crash reports and error diagnostics
To respond to your support requests

AI-Powered Features

Homi uses Google Gemini AI to power several features. When you use these features, relevant data is sent to Google's Gemini API for processing:

Task & Service Request Parsing: Text you enter when creating tasks or service requests is analyzed to extract structured details (category, priority, dates). We strip personally identifiable information (phone numbers, email addresses) before sending text to the AI.
Document & Receipt Scanning: Photos of documents or receipts you choose to scan are sent to Gemini for data extraction (dates, amounts, coverage details).
Ask Homi Assistant: Questions you ask the Homi assistant are processed by Gemini along with relevant knowledge base content and your property/ vehicle data to generate personalized answers.
Property & Vehicle Insights: Gemini generates insights about your home (e.g., component replacement timelines based on home age) and vehicle (e.g., maintenance schedule recommendations based on year, make, and model).
Service Provider Analysis: Provider reviews are analyzed by Gemini to generate sentiment scores and match explanations.

AI-generated responses are cached temporarily (up to 10 minutes) to reduce redundant processing. Google processes this data according to their Gemini API Terms of Service. Gemini API data is not used by Google to train their AI models.

Third-Party Data Sources

To enrich your property and vehicle profiles, Homi retrieves data from the following public and third-party sources. This data is fetched using your property address or vehicle information and stored in your Homi account.

Government & Public Sources

FEMA — Flood zone designations (National Flood Hazard Layer)
National Weather Service (NWS) — Weather forecasts and alerts
U.S. Census Bureau — Neighborhood demographics (American Community Survey)
FBI Crime Data API — Regional crime statistics
EPA — Environmental site data (Envirofacts), water quality (SDWIS)
NOAA — Climate normals and historical weather data
NHTSA — Vehicle recalls, safety ratings, complaints, and specifications
NREL / OpenEI — Utility rate data
USDA — Plant hardiness zones
CPSC — Appliance and product recall alerts
Fuel Economy API (fueleconomy.gov) — Vehicle fuel economy and EPA ratings
NYS GIS / NYS Socrata — County property records (Suffolk and Nassau County)
Socrata Open Data — Local crime incident data (select cities)

Third-Party Services

Google Solar API — Solar panel potential and savings estimates
Google Air Quality API — Air quality index and pollutant data
Google Pollen API — Tree, grass, and weed pollen levels
Google Street View — Property exterior imagery
Google Places — Service provider discovery and details
Walk Score — Walkability, transit, and bike scores
Google Calendar API — Two-way calendar sync for tasks, bookings, and service requests (requires Google Calendar OAuth permission)
OpenStreetMap (Overpass / Nominatim) — Nearby amenities and neighborhood names
Sentry — Error monitoring and crash reporting
Resend — Transactional emails (welcome, invitations)

Homi does not sell data obtained from these sources. This data is stored solely in your account to provide property and vehicle intelligence features. If a third-party source is unavailable, the corresponding section in the app will simply not display data — no fallback data is fabricated. You can delete all enrichment data by deleting your account.

Data Storage & Security

Your data is securely stored using Supabase, a trusted cloud database provider. We implement industry-standard security measures including encryption in transit and at rest. Your authentication is handled securely through Google or Apple's OAuth systems.

Data Retention

We retain your personal data for as long as your account is active. Certain operational data is automatically deleted on a scheduled basis to minimize data retention:

Activity history: retained for 365 days
AI assistant conversation messages: retained for 365 days
Notification logs: retained for 90 days
API usage logs: retained for 30 days

When you delete your account, all personal data is permanently removed from our servers, including all uploaded files, documents, and photos across all storage locations. This process is irreversible.

Household Sharing

If you share your home with household members through Homi, those members may view property data, tasks, logs, and documents associated with the shared property based on the permissions you grant them. As the property owner, you control what each member can access. When a member is removed from a shared property, their access to that property's data is revoked.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We share data only in the following circumstances:

Infrastructure Providers: Supabase (database and authentication), Vercel (web hosting), and Apple Push Notification service (notifications).
AI Processing: Google Gemini API processes text and images for AI-powered features as described above.
Email Service: Resend delivers transactional emails (welcome emails, member invitations).
Error Monitoring: Sentry receives anonymized crash reports and error diagnostics.
Legal Requirements: We may disclose data if required by law or to protect our rights and safety.

Your Rights

Access: You can view all your data within the app.
Export: Use the "Export My Data" feature to download your information including your profile, properties, vehicles, logs, tasks, and documents. For a complete export of all data including enrichment data and AI insights, contact us at support@homiapp.com.
Deletion: You can delete your account and all associated data at any time from Settings.
Correction: Update your profile information directly in the app.

Children's Privacy

Homi is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the app and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at support@homiapp.com